01 Introduction
Welcome to Max Jili. We operate the online gaming platform accessible at maxjili.click, and this Privacy Policy explains how we handle the personal information of everyone who uses our services — whether you are browsing the site, creating an account, making a deposit, or playing a game.
Max Jili is committed to protecting your privacy in a way that is consistent with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We take our obligations under this law seriously, and we have written this policy to make our practices as clear and accessible as possible for every Filipino player on our platform.
By registering with or using Max Jili, you acknowledge that you have read and understood this Privacy Policy. If any part of it is unclear, please reach out to our support team before continuing to use the platform.
Quick summary: We collect only what we need to run your account and keep transactions safe. We do not sell your personal data to advertisers or unrelated third parties. Your information stays within the Max Jili ecosystem unless the law requires otherwise.
Max Jili protects the personal data of every player across the Philippines — from BGC to the provinces.
02 Personal Data We Collect
Max Jili collects personal data that is necessary to provide you with a functioning, secure, and legally compliant gaming service. The categories of data we collect are described below.
| Category | Examples | Why It's Needed |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Age verification and KYC compliance |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | GCash number, Maya account, bank account details | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring and fraud prevention |
| Gameplay Data | Bet history, game sessions, win/loss records | Account records and responsible gaming tools |
| Usage Data | Pages visited, time on site, click patterns | Platform improvement and user experience |
We do not collect sensitive personal data — such as biometric information, religious beliefs, or health records — unless specifically required by law or with your explicit written consent.
03 How We Collect Your Data
Max Jili collects personal data through several different channels, depending on how you interact with the platform:
Direct Collection
The most common way we collect your data is directly from you. When you register an account, fill in your profile, submit a withdrawal request, or contact our support team, you provide us with information that we record and store securely.
Automated Collection
When you browse the Max Jili website or use the platform, we automatically collect certain technical data through cookies, log files, and similar tracking technologies. This includes your IP address, the type of device you are using, your browser version, and which pages you visited. This kind of data helps us keep the platform secure and understand how players use it.
Third-Party Sources
In some cases, we receive data from third-party service providers as part of identity verification or fraud prevention. For example, when you submit a government ID for KYC verification, the verification provider may confirm the validity of your document and return a result to us. We do not receive more information from these providers than is necessary for the specific purpose.
From Cebu to the capital, every Max Jili player enjoys the same strong data protection standards.
04 Why Max Jili Uses Your Data
Every piece of data Max Jili collects has a specific, legitimate purpose. We do not collect data for the sake of it, and we do not use your information for purposes beyond what is described here without your consent.
- Account Management: To create, maintain, and manage your Max Jili account — including processing your registrations, profile updates, and account security settings.
- Transaction Processing: To handle deposits via GCash, Maya, GrabPay, and other approved Philippine payment channels, and to process withdrawal requests to your nominated account.
- Legal Compliance: To meet our obligations under Philippine gaming regulations, the Data Privacy Act of 2012, and anti-money laundering laws. This includes KYC identity verification and the maintenance of transaction records.
- Security and Fraud Prevention: To detect and prevent unauthorised access, account takeover, bonus abuse, and other fraudulent activities that could harm players or the platform.
- Responsible Gaming: To support responsible gaming tools such as deposit limits and self-exclusion by tracking your account activity over time.
- Customer Support: To respond to your queries, resolve disputes, and provide assistance with technical or account-related issues.
- Platform Improvement: To analyse how players use Max Jili so we can improve the user experience, fix issues faster, and develop features that better serve Filipino players.
- Marketing Communications: To send you relevant promotions, bonus offers, and platform updates — but only if you have not opted out of marketing communications.
05 Sharing Your Personal Data
Max Jili does not sell your personal data to advertisers, data brokers, or any unrelated third party. Full stop. That said, there are limited situations where we need to share your data with trusted parties in order to operate the platform properly.
Payment Processors
To complete deposits and withdrawals, we share necessary financial details with payment service providers including GCash, Maya, and banking partners. These providers are bound by their own privacy obligations and are only given the data they need to execute your transaction.
Identity Verification Services
As part of KYC compliance, we work with accredited identity verification providers. Your submitted documents are processed securely and are not retained by these providers beyond the scope of the verification check.
Regulatory and Legal Authorities
Max Jili may be required to disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement if required to do so by law, court order, or to comply with anti-money laundering reporting obligations. We will notify you of any such disclosure where legally permitted to do so.
Corporate Transactions
In the event of a business merger, acquisition, or restructuring, your data may be transferred to the successor entity. Any such transfer would be subject to the same privacy protections described in this policy, and you would be notified in advance.
Our commitment: Any third party that receives your personal data through Max Jili is contractually required to handle it in accordance with this Privacy Policy and applicable Philippine data protection law.
06 How Long We Keep Your Data
Max Jili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected. In practice, this means:
- Active Account Data: Retained for the duration of your account and for a period of at least five (5) years after account closure, as required by Philippine gaming and anti-money laundering regulations.
- Transaction Records: Financial transaction data is retained for a minimum of five (5) years in compliance with regulatory requirements.
- Customer Support Records: Communications with our support team are retained for three (3) years to allow for dispute resolution and service improvement.
- Technical and Usage Data: Anonymised usage data may be retained indefinitely for statistical analysis and platform development purposes.
When data is no longer needed and the retention period has expired, Max Jili securely deletes or anonymises it so it can no longer be linked back to you.
Max Jili players nationwide trust our platform to handle their data with care and transparency.
07 How We Keep Your Data Secure
Keeping your personal data safe is one of the most important responsibilities Max Jili takes seriously. We have implemented multiple layers of technical and organisational security measures to protect your information against unauthorised access, loss, alteration, or disclosure.
- SSL/TLS Encryption: All data transmitted between your device and the Max Jili platform is encrypted using industry-standard SSL/TLS protocols.
- Secure Data Storage: Personal data is stored on secured servers with access restricted to authorised personnel only. Storage environments are regularly audited for vulnerabilities.
- Access Controls: Internal access to your personal data is granted on a strict need-to-know basis. Employees who handle player data undergo privacy training and are bound by confidentiality obligations.
- Transaction Monitoring: Our systems continuously monitor for unusual transaction activity that may indicate fraud or unauthorised account access, with alerts triggering immediate review.
- Regular Security Reviews: Max Jili conducts periodic security assessments of our systems and processes to identify and address potential weaknesses before they become problems.
Despite these measures, no system is entirely immune to risk. If you believe your Max Jili account has been compromised, please contact our support team immediately so we can act quickly to secure your account.
08 Cookies and Tracking Technologies
Max Jili uses cookies and similar technologies on our website to improve your experience, keep you logged in securely, and understand how players use the platform. Here is a breakdown of the types of cookies we use:
Essential Cookies
These are required for the platform to function. They keep your session active when you are logged in, maintain your preferences, and enable core security features. You cannot opt out of essential cookies without losing basic platform functionality.
Analytics Cookies
We use analytics tools to understand how players navigate the Max Jili website — which pages are visited most, where players spend time, and where they encounter issues. This data is aggregated and anonymised and is used solely to improve the platform.
Functional Cookies
These cookies remember your preferences — such as your preferred language or any display settings you have applied — so you do not have to re-enter them every visit.
You can manage cookie preferences through your browser settings at any time. Please note that disabling certain types of cookies may affect the performance of the Max Jili platform on your device.
09 Your Data Rights
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information held by Max Jili. We take these rights seriously and have processes in place to respond to all valid requests promptly.